Diana g • 12/17/2019, 2:17:43 PM
Any update on a solution to adding another set of these speakers to the existing set so you can run 4 versus 2 speakers with Bluetooth.
Customer Service • 12/17/2019, 2:17:43 PM
Hope you can get that done by June. Outdoor season coming up.
LOURDES JAROSS • 12/17/2019, 2:17:43 PM
I just purchased the BTR800 speakers in granite grey but, I thought I had ordered the brown color and don't like to grey color. Any idea if I could spray paint them brown without causing any damage to the speakers?
Customer Service • 12/17/2019, 2:17:43 PM
Hi Lourdes:
I would suggest exchanging the unit for a Brown pair but since we are currently out of stock on these then painting the speakers are your next best choice. No problem painting the body of the rock, you just have to be careful covering the grill maybe doing a couple of thin coats.
Can you tell us where you purchased these BTR speakers from? tim@osdaudio.com
TL/4667
Fabian • 12/17/2019, 2:17:43 PM
I recently started receiving a lot of bluetooth interference (audio cutting out) if I'm holding the broadcasting device (phone/tablet/etc) in my hands or attempt to use the device for anything (change the track, browse social media, etc). I've tried using the device with and without wifi enabled, and I've tried other devices, and still the same. No obstructions, and the device and speaker are sometimes even 10ft apart with this issue. Any ideas?
Customer Service • 12/17/2019, 2:17:43 PM
I have had nothing but problems with the speakers for last three years. Had to get a new pair within first 8 months of owning and now the second pair is having interference also. I am past the 12 month warranty so I was told nothing can be done. I would not recommend anyone to buy any of these products. I did not allow products to face harsh weather either as I live in Chicago land area. I can only imagine the short time they would have lasted if they did. Don’t waste time and money
Andrew D Scofield • 12/17/2019, 2:17:43 PM
Any way to connect to two pair. I bought two sets but cannot figure out how to do it? Thank you
Customer Service • 12/17/2019, 2:17:43 PM
Hi Andrew:
These will not sync together unless you have one of the new phones which allow you to connect to two separate Bluetooth Receivers. I believe the new Samsung Galaxy and possibly the new iPhone 8 or X (but don't quote me on that). Most all of our Bluetooth speakers are stereo pair with a master and satellite setup. We do have anew product the BOM4.1 which features four channels (2 stereo connections, 60 watts per channel) so you can connect two pair of any passive speaker and have the added bonus of a Built in 8 inch sub woofer (100 watts). You could connect two different pairs (i pair of Patio and 1 pair of rocks as an example). In your case you could connect to two pair of the RS 805 and have a powered sub woofer to boot for less than you paid for the (2) BTR-805. You do have a 30 day performance guarantee.
TL/4938
Keith D • 12/17/2019, 2:17:43 PM
Can rock speakers be left out in rain.
Customer Service • 12/17/2019, 2:17:43 PM
Hi Keith:
Yes most rock speakers are able to be exposed to the elements but you can be careful that your placement is not where a puddle would form around the enclosure or that it would be pelted by a sprinkler system. These feature our newest Waterproof Power Supply as well the IP67. You also will want to bring the speakers in for the off season which for you in the Southeast my just be three to four months during the winter. If you put your outdoor furniture away for a period of time do the same with the Rock Speakers.Speaker Wire can stay especially if it is buried. You might want to bring the power supply in a well. Note: Some outdoor patio speakers are not meant for direct exposure especially those featuring ported design.
TL/4953
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